One of the key components of our Supply Chain PIR (Process Improvement Report) is our Cost and Service Champions and Challengers Chart a sample of which is set out below. It answers these fundamental questions:
In this example one food company’s results are compared to a dataset of 55 similar food companies from our dataset of over 800 supply chains and results charted in terms of service performance and supply chain cost performance.
Best-in-class organisations aspire to perform in Quadrant 1 – best practice service, while at a best practice cost structure. In this instance the sample company has improvement opportunities in both service and cost.
This ‘feel my pulse’ check is performed by leading businesses annually to check their comparative performance every year.