Sales and Operation Planning (SOP™)
Sales and Operations Planning (S&OP) is one of the most
powerful tools for the alignment of business processes and
actions to customer service objectives. Used effectively it
is also a powerful decision making tool for business
executives as well as line managers.
According to Tom Wallace, “S&OP enables the company’s
managers to view the business holistically and gives them a
window into the future”.
Results gained from the implementation of S&OP include:
• Improved customer service
• More accurate sales forecasts
• Reduced inventory
• Better visibility of supply chain performance
• More predictable financial performance
• Improved teamwork
• More strategic decision making
S&OP creates the ability to understand the dynamics of
balancing supply and demand for your business. This
understanding extends to the complexity of mix and volume as
well as the financial and strategic implications of the
decisions made to optimise the balance of supply and demand.
This can be illustrated as seen below.

The
team at Benchmarking Success have practical, hands on
experience in the implementation and operation of S&OP
across a range of industries. In addition our detailed
industry knowledge across all industry sectors means we
understand the challenges that can be encountered in an S&OP
implementation. Our approach is to work alongside our
customers to provide an understanding of the behaviours that
need to be in place and how to implement them. This ensures
the technical aspects of an S&OP process implementation are
effectively supported and remain sustainable. We can provide
assistance in areas such as S&OP implementations, S&OP
improvements and re-energising and S&OP education.
Our specialist consultants work alongside our customers to
target significant benefits including:
• Reduced inventory investment.
• Improved customer service levels.
• Reduced inventory obsolescence.
• Increased inventory/asset turns.
• Increased supply chain flexibility.
• Improved forecasting and inventory deployment.
Talk to us about how we can improve your supply chain
alignment and performance through S&OP.
For more information contact Artie Leslie
on +61 408 493 257
or email:
artie@benchmarkingsuccess.com
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