Key Performance Indicators

Supply Chain Key Performance Indicators – KPI


You can now purchase a full set of Supply Chain KPIs for your industry. We have never shared these before, but these KPI reports for selected industries will help you identify gaps in your own Supply Chain performance, based on metrics from many other organisations in your industry.

6 Key Industries are covered:

Pharmaceutical - Food & Beverage - Imported Goods Distributors - Manufacturers - FMCG - Industrial Suppliers


Here’s what you get, based nearly 20 years of experience in Supply Chain KPI Development:

  1. Benchmarks and KPIs based on nearly 900 companies world-wide from our performance database.
  2. Your choice of: Pharmaceutical, Food & Beverage, Imported Goods Distributors, Manufacturers, FMCG or Industrial Suppliers industry-specific data
  3. 20 to 30 benchmarks from TOP performing supply chains – specific to YOUR chosen industry
  4. This 25 page downloadable report, packed with metrics, tables and standards providing you with practical ways to compare and measure your own supply chain
  5. Strategies to find your missing link and improve your supply chain performance immediately!

As well as your 25 page KPI report, we provide a range of great bonus downloads to assist you in understanding more about Benchmarking and Supply Chain KPIs.

To purchase and download your industry specific KPI report, just click on your industry link below.

Pharmaceutical - Food & Beverage - Imported Goods Distributors - Manufacturers - FMCG - Industrial Suppliers


Benchmarking Success have a well established process for assisting with the development of KPI’s that are both relevant and effective at measuring business Supply Chain performance and progress towards strategic goals. The process links Strategy to Critical Success Factors (CSF's) for the business and then to the development of a set of KPI's that will both:

The KPI's can be represented as a table (see Level 1 Metrics) or by contribution to shareholder value.

Benchmarking Success can also provide a process for the effective deployment of the KPI's into the business. This includes guidance on the systems requirements for reporting, definitions, change management processes and performance management issues.

The COFS™ Diagnostic (Customer Order Fulfilment and Supply Chain) provides the ability to report on all critical KPI's for the supply chain. By further comparison against the database the performance of a supply chain can be positioned against similar supply chains. This approach is “customer driven” and assists with the targeting of improvement initiatives and the ongoing development of business strategy.

               Supply Chain KPIs - Benchmarking Success

               Supply Chain KPIs

               Supply Chain KPIs


Benchmarking Success offers a wide range of Supply Chain and Logistics KPI's for purchase as listed below.

Supply Chain Output KPIs


Procurement & Supplier Management KPIs


Inventory Management & Forecasting

Warehouse / DC KPIs

Transport KPIs

Customer Service KPIs

Supply Chain KPIs

Production KPI's

Supply Chain Management Input KPIs


Company Profile

Supply Chain Management

Procurement and Supplier Management

Inventory Management

Distribution Centre / Warehouse Management

Transport Management

Customer Service