Understanding Fill Rate KPIs: Line Fill Rate

Line fill rate can be used as a practical metric for measuring the order fulfilment performance of a single delivery or for all deliveries during a given time period. The term “line” refers to a line on the order, since a typical delivery or shipment manifest will...

Why Back Orders are the Bane of Supply Chain

As a supplier in a supply chain, it’s vital to recognise when you have a back order problem and, make no mistake, it is a problem. There are a number of reasons why back orders are the bane of supply chain—the ugly stepchild of good-looking line-fill rates. Back...