Every article we publish covering logistics and supply chain KPIs piques our website visitors’ interest and receives a wealth of positive feedback…
Rob O'Byrne
Sales and Operations Planning: The Interpersonal Element
Has your company ever suffered problems with, implemented, or even considered implementing a sales and operations (S&OP) planning process?…
Why 4PL is Becoming the Go-To Model for Large Companies with Complex Supply Chains
Because 4PL providers handle a company’s entire chain, including challenges that are thrown up by advances in technology, they are increasingly being favoured over third-party logistics (3PL) providers, especially by big companies with complex supply chains…
Why Reverse Logistics Deserves More Attention Than You’re Probably Giving It
How much attention does your company pay to the handling and management of returns from your customers? I ask because, honestly, in my 30 years working in supply chains, reverse logistics is consistently the area that gets the least love. It's treated as an...
Cycle Times as a Performance Measure in Supply Chain
Time compression and speed are vitally important elements in supply chain success, especially for organisations operating in more competitive markets. Therefore, knowing how long your process cycles take to complete should be a high priority among your KPI...
The Balanced Scorecard Methodology for Supply Chain Performance Measurement
A common performance management mistake made by supply chain operators is trying to maintain and monitor too many KPIs. This can easily lead to the condition that's sometimes known as analysis paralysis. I've seen it happen more times than I can count. A company...
Understanding Fill Rate KPIs: Line Fill Rate
If you've spent any time looking at supply chain metrics, you'll know there's no shortage of KPIs to choose from. But when it comes to understanding how well your operation is actually fulfilling customer orders, line fill rate is one of the most useful measures you...
5 Commonly Used Road Transportation Performance Indicators
As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation KPIs you should select as your key metrics. There are quite a few to choose from and of course much depends upon the specific characteristics of...
Planning a Warehouse Network and Design: Key Factors, Rules of Thumb, and a Practical Checklist
It’s not uncommon for delegates at our workshops and seminars to ask us to can share our ‘rules of thumb’ on warehouse design…
The 7 Principles of Warehouse and Distribution Centre Design
Warehouse and distribution centre (DC) design is a fascinating and absorbing topic, but alas, is often…