Benchmarking

One of the key components of our Supply Chain PIR (Process Improvement Report) is our Cost and Service Champions and Challengers Chart a sample of which is set out below. It answers these fundamental questions:

  • How well is my supply chain performing compared to other similar supply chains from a service point of view?
  • How well is my supply chain performing compared to other similar supply chains from a cost point of view?
  • and… all on one chart.

In this example one food company’s results are compared to a dataset of 55 similar food companies from our dataset of over 800 supply chains and results charted in terms of service performance and supply chain cost performance.

Best-in-class organisations aspire to perform in Quadrant 1 – best practice service, while at a best practice cost structure. In this instance the sample company has improvement opportunities in both service and cost.

This ‘feel my pulse’ check is performed by leading businesses annually to check their comparative performance every year.

Supply Chain Benchmarking - Cost v Service

Ask your specific questions about benchmarking and supply chain performance, KPI's, change management, organisational development and environmental sustainability performance.

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