Benchmarking Success Blog
Logistics and Supply Chain news, articles, tips and insightsThe Perfect Order KPI: Is it the Best Metric Ever?
If you're not already familiar with the perfect order rate as a supply chain KPI, you will be in around 10 minutes, which is the maximum amount of...
Supply Chain Coaching – What is it
When meetings are focused on decision-making, your whole S&OP process runs more smoothly. They improve business alignment, speed up decisions, and ensure everyone is working toward the same goal. With clear, decision-focused meetings, S&OP becomes a powerful tool to drive performance, improve forecasting, and streamline operations…
If You Want to Improve Your Supply Chain… Think Maturity
Have you ever heard of a supply chain maturity model? If not, you might be missing out on a valuable tool to identify areas for improvement. And...
A Concise Guide to Inventory KPIs for Your Business
Every article we publish covering logistics and supply chain KPIs piques our website visitors’ interest and receives a wealth of positive feedback…
Sales and Operations Planning: The Interpersonal Element
Has your company ever suffered problems with, implemented, or even considered implementing a sales and operations (S&OP) planning process?…
Why 4PL is Becoming the Go-To Model for Large Companies with Complex Supply Chains
Because 4PL providers handle a company’s entire chain, including challenges that are thrown up by advances in technology, they are increasingly being favoured over third-party logistics (3PL) providers, especially by big companies with complex supply chains…
Why Reverse Logistics Deserves More Attention Than You’re Probably Giving It
How much attention does your company pay to the handling and management of returns from your customers? I ask because, honestly, in my 30 years...
Cycle Times as a Performance Measure in Supply Chain
Time compression and speed are vitally important elements in supply chain success, especially for organisations operating in more competitive...
The Balanced Scorecard Methodology for Supply Chain Performance Measurement
A common performance management mistake made by supply chain operators is trying to maintain and monitor too many KPIs. This can easily lead to the...




