Benchmarking Success Blog

Logistics and Supply Chain news, articles, tips and insights

 

Measuring Customer Service: Tough without Technology

As most 3PL providers and actually, most supply chain business leaders would agree, customer service/satisfaction has become the great differentiator, separating successful enterprises from the “Also rans”. Those same people will also tell you that measuring customer...

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5 Reasons to Care About Great Inventory Management

A quick look at five reasons why great inventory management has a positive impact on supply chain performance.     Inventory; the term for inanimate materials which don’t actually do anything except sit in one place until technology, people, vehicles and...

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Should You Measure What You Can’t Control In A Supply Chain?

Measuring performance across the entire supply chain can be a complex process. After all there is only so much that your organization can directly control in a supply chain. So should you concern yourself with the factors outside of your control? Doesn’t it just make...

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Cycle Times as a Performance Measure in Supply Chain

Time compression and speed are vitally important elements in supply chain success, especially for organisations operating in more competitive markets. Therefore, knowing how long your process cycles take to complete, should be a high priority among your KPI...

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Measuring Supply Chain & Logistics Performance

So you struggle with measuring performance? Some people struggle with measuring Supply Chain & Logistics performance and it's usually because of two things: They're not sure what to measure, They're not sure 'how' to measure it. So here's a handy resource to...

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Benchmarking Webinar

As part of our webinar and seminar program here at Logistics Bureau Group, I'll make sure we cover Supply Chain Benchmarking. If you don't already receive invitations for these Free Events, you can register right here to make sure that you do! Free Supply Chain and...

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Sales & Operations Planning – What is it?

In this short video, Steven Thacker and Rob O'Byrne explain what Sales & Operations Planning (S&OP) is all about. They answer key questions: What IS Sales and Operations Planning? What is it NOT? Why do it? What are the benefits of S&OP? How do you know if...

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Environmental Benchmarking for Supply Chain

In this short video, Steven Thacker explains Environmental Benchmarking for your Supply Chain.     “Hi, I’m Steven Thacker, director of Benchmarking Success. One of the new innovations from Benchmarking Success has been the development of the sustainability...

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