Share Knowledge and Experience in a Supply Chain Peer Group

Develop business improvement opportunities by sharing and exchanging knowledge and ideas.

To find out more about how Supply Chain Peer Groups help you Optimize Performance, talk to a Benchmarking Success Consultant today.

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Exchange Ideas and Information with Non-Competing Peers

A Benchmarking Success peer group consists of up to 10 non-competing companies from various industries.

Members participate in the exchange of KPIs and best practice information about supply chain functions and processes and the enabling technologies through regular face-to-face meetings.

The Peer Group is an advanced learning program. It educates members about applied supply chain concepts through joint sharing of ideas, concepts and experiences and so is based on examples of application either from within the Peer Group or externally as sourced by Benchmarking Success. The Peer Group is a powerful learning opportunity!

The diversity of members enables a broad based peer group that can benchmark and improve a range of topics from inventory reduction, performance measurement to enabling technologies and customer order fulfilment.

The most common objective for Peer Group members is to achieve big step change, as well as incremental improvements in supply chain performance. It is also an excellent training and learning ground for developing supply chain management staff who can also attend.

Business Improvement Groups (BIGs)

The Benchmarking Success (BMS) Peer Groups are known as Business Improvement Groups or BIGs. BMS has facilitated and currently facilitates a number of multi-company BIGs as illustrated below. Some of these have been running for more than 10 years.

We are also often called upon to run internal BIGS for large multi-divisional companies such as BHP.

Business Improvement Groups (BIGs)

The Benchmarking Success (BMS) Peer Groups are known as Business Improvement Groups or BIGs.

BMS has facilitated and currently facilitates a number of multi-company BIGs as illustrated below. Some of these have been running for more than 10 years.

BIGs provide an excellent forum to develop senior executives in their knowledge, application and appreciation of Supply Chain dynamics and ultimately provide a catalyst for business improvement.

We have many years of experience facilitating BIG groups for:

  • Retail Suppliers
  • Distributors
  • Industrial Products
  • Fleet Management
  • Exporters
  • Transport Operations
  • Inventory Focus Groups
  • Service and Parts

We are also often called upon to run internal BIGS for large multi-divisional companies such as BHP.

The BIG Concept

The Objective:

To develop business improvement opportunities by the sharing and exchanging of knowledge and ideas.

The Scope:

  • All key Supply Chain and Logistics processes, from end to end across the businesses.
  • Focus on end to end improvement by leveraging/improving key processes and functions.
  • Process and productivity benchmarking used as a tool, rather than pure cost benchmarks.
Existing Peer Group’sMembers
Retail SuppliersDulux, Campbells, Arnott’s, Clorox, Maxxium, Nestle Foods, Energizer, Lexmark, Ingram Micro, Symbion Health.
Industrial ProductsBP, Laminex, Incitec Pivot, AWB, PPG Industries, BHP Billiton, Orica Mining Service’s, BlueScope Steel, Qenos
DistributorsAus Post, Apple, General Mills, CNH, Honeywell, Atlas Copco, IBM, 3M, Konica, Lexmark, EA Energy, Energex, Ansell, Medtronic, Scalzo Food Industries, Sanitarium, Pfizer Consumer Health, Pirelli Cables and Siemens
Fleet ManagementCity Fleet, SA Fleet, Rhodium Asset Solutions, Telstra, Department of Finance, NT Fleet, NSW Fleet, Vic Fleet, Q Fleet, Advance Energy, NRMA, RACV, Pac Brands, Energy Australia
Developing Peer Group’sPotential Members
RetailersAustralian Discount Retail Group, Jeans West, Aus Post, Beacon Lighting, Mitre 10.
Retail SuppliersCadbury Schweppes, Lindt, General Mills.
Mining SuppliersOrica Mining Services
Asia Pacific
Previous Peer Group’sMembers
Diverse Groups 
Elite Peer GroupDulux, Unilever, Arnott’s, Jeans West, HP, Mattel, Simplot, Toyota and Merck.
Swinburne UniversityEffem (Mars), Fauldings (Mayne Pharmacy), PBR Brakes, Ericsson, Coca Cola Amatil and Visy
National GroupNRMA, Huntsman Chemicals, Crop Care, Defence, Rail Services, Q Rail, Allergan, Capral, ITW Fastex, Britax Rainfords, Utilux and Coles Myer
Blue NetworkHoneywell, Duport, Comalco Rolled Products, Merck Sharp & Dohme, Ludowici and Gilbarco
Network 10 [Victoria]Kodak, Dulux, Cadbury Schweppes, BASF, Mobil Lubricants, Caterpillar and Telstra Technologies
Network 20 [Queensland]Energex, Campbell Bros, A Post, Stramit, Century Yuasa Batteries and CSR Wood Products
Diverse NetworkArnotts Biscuits, Apple Computers, Toll Logistics, NEC, Detroit, Volvo and Eli Lilly
New Zealand (National)

Group 1: BlueScope Steel, 3M, Telecom NZ, Fernz Chemicals, Amway, Zuelig Pharm, Country Foods (NZ Dairy), Fletcher Challenge Building, Livestock Improvement Group

Group 2: Gillette, Nufarm, Diversey Lever, Coca Cola, Bluebird Foods, IBM, Mainfreight, Lever Rexona, GNB Technologies, Schering Plough, Sealed Air, Foodstuffs

Group 3: South Pacific Tyres, Fliway, Colgate Palmolive, Commercial Print, NZ Vet, Barkers Fruits, Bridgestone.

Group 4: 3M, Johnson & Johnson, Kodak, ICI Paints, Arnotts Biscuits

Retail Suppliers
Retail Suppliers GroupGillette, Mattel, Allergan, Uncle Toby’s (Goodman Fielder), Hilton Hosiery (Sara Lee Apparel), Quicksilver, Bristol Myer Squibb, Hills, Simplot and GWF.
Retail Suppliers NetworkNestle, Cussons, Diageo, Hienz, Bonland, Herron Pharm, Meadow Lea (Goodman Fielder), Gillette, Farm Pride, Hilton Hosiery (Pac Brands), Bristol Myer Squibb, Hills, Simplot and GWF
Quick Response NetworkSmiths Snackfoods (FritoLay), Hilton Hosiery, Nestle, CUB (Fosters), Streets Ice Cream, QIW (retailer), Shell Lubricants, Arnotts, Sunicrust and Boots Healthcare
Building Industry GroupSmorgon ARC, Union Steel, BHP Building Products, Comalco Aluminium (Capral) and CSR Gyprock Bradford
State Revenue Offices (National)All State Revenue offices.
Spare Parts NetworkTelstra Technologies, International Trucks, Nippondenso, Mercury Marine, Nissan and Cummins Diesel
Split Case NetworkA Post, Apple, Siemens, NEC, EA Energy, Volvo, Honda, Detroit Diesel, Mercury Marine, IBM, QDL, Hardy Spicer, Mayne On-line, Q-Stores, Energex and Moore Bus Sys.
Materials ManagementPacific Power, Syd Electricity, Tomago Aluminium, Prospect Electricity, BlueScope Steel, Illawarra Electricity, Western Mining, Nount Isa Mines and Qld Alumina
Supply Peer GroupCS Energy, Qld Health, Tarong Energy, BCC, GCCC, Qld Police
Heavy Engineering Materials ManagementCallide Coalfields, Qld Nickel, Dalrymple Bay Coal, NRG Gladstone, Mackay Sugar, Walkers Ltd, Qld Electricity and South Blackwater Coal
Transport Operators GroupBoral, BOC Gases, Heggies Bulkhaul, Pozzolanic, Chemtrans, Mobil, A Post, Rocla, Ampol, BP Oil and Special Fleet Services.
Focus Groups
Export Distribution NetworkAWB, PBR, Orica/PPG Ind, GMH, Uncle Bens, Kraft, Avalon Airport, Maynes Logistics, SPC, Panalpina, Arnotts Biscuits, Pilkington, Meadow Lea
Inventory Focus GroupHoleproof, Honeywell, JAC, Bosch and ACI Glass Packaging
Internal Benchmarking Groups
Groups within these companiesIncitec, Goodman Fielder, Amcor, Steelmark, Pioneer and Fletcher Challenge, Smorgon.

The Format:

Quarterly, one day BIG meetings are arranged and facilitated by Benchmarking Success and hosted in turn by participants.

The agenda is agreed upon in advance by participants and collaborative work is undertaken between meetings.

The BIG format is developed to suit the participants, and is designed to ensure a steady progression of:

  • Indentifying improvement opportunities
  • Quantifying opportunities
  • Realising and measuring the value of initiatives

Each BIG meeting is a mix of:

  • Member presentation
  • Discussions of key issues
  • Development of potential solutions
  • Agreement on future objectives
  • Subject matter expert presentations

Collaborative work within the group takes place between meetings to maintain the business improvement culture and momentum.

The Investment:

The cost for participation in each of the BIG Peer Groups meetings is calculated based on an annual subscription basis. Quarterly one day BIG meetings, hosted by participants in turn.

Ask us your specific questions about benchmarking and supply chain performance, KPI’s, change management, organisational development and environmental sustainability performance.

To find out more about Benchmarking Success Peer Groups, talk to a Fleet/Transport Consultant today.