How much attention does your company pay to the handling and management of returns from your customers? I ask because, honestly, in my 30 years working in supply chains, reverse logistics is consistently the area that gets the least love. It's treated as an...
Articles
Understanding Fill Rate KPIs: Line Fill Rate
If you've spent any time looking at supply chain metrics, you'll know there's no shortage of KPIs to choose from. But when it comes to understanding how well your operation is actually fulfilling customer orders, line fill rate is one of the most useful measures you...
5 Commonly Used Road Transportation Performance Indicators
As with most aspects of supply chain and logistics operation, it can be hard to identify exactly which road transportation KPIs you should select as your key metrics. There are quite a few to choose from and of course much depends upon the specific characteristics of...
Planning a Warehouse Network and Design: Key Factors, Rules of Thumb, and a Practical Checklist
It’s not uncommon for delegates at our workshops and seminars to ask us to can share our ‘rules of thumb’ on warehouse design…

The 7 Principles of Warehouse and Distribution Centre Design
Warehouse and distribution centre (DC) design is a fascinating and absorbing topic, but alas, is often…

How to Reduce Warehouse Costs with Product Slotting
So here it is—your ultimate guide to warehouse product slotting. It covers everything from the “why” through the “how” to the “when, where, and what.”…

Spotlight on: 7 Key Warehouse Processes
Are all warehouses the same? Short answer: no, but yes! This contradiction in terms is probably best explained by the Thai phrase; ‘Same, same, but different’…

Inventory Management Excellence: Some Companies to Learn From
Inventory management is a crucial aspect of supply chain management…

Fleet Route Optimisation in the Past, Present, and Future
Over a relatively short period, a transport or fleet manager’s ability to support an efficient distribution network through route and delivery optimisation…

Energy and Labour Costs: 2 Top Warehousing Challenges in 2023
Recent studies have shown that among the challenges frustrating warehouse and distribution centre managers this year, rising energy and labour costs…