I have benchmarked supply chains for businesses all over the world for 25 years or so and have seen some incredible results.
Articles
Procurement vs. Purchasing: What’s the Difference?
The best way to understand the difference between procurement and purchasing in a business is to consider the process involved in buying a car, says Logistics Bureau’s procurement specialist, Trent Morris…
The Best KPI: The Probability of a Perfect Order
Delivered in full & on time (DIFOT) is a very important key performance indicator (KPI) but most people measure it the wrong way and that’s why I am going to explain what I think is the best measure…
Raising Productivity in Logistics Operations: The BHAG Approach
Have you ever wondered why some businesses flourish and reap healthy profits while others flounder and make losses? The answer lies in the goals they set themselves…
10 Proven Principles for Best Warehouse Design and Operation
If you would like to optimise the performance of your warehouse, we offer 10 proven principles of warehouse design and operation that will help you meet this challenge…
How to Deliver Customer Satisfaction and Service at the Lowest Cost
In this article we will look at the topic of customer service: getting it right in your business, understanding the implications for your distribution network, and how you can extract more value—and get more cost—out of your business. Do you have challenges in...
Perspectives on 3PL Industry
What is going on with the 3PL industry nowadays? What is the industry needs to do better? Let us hear the insights of an expert, Sarah Barnes-Humphrey. She comes from a 3PL family and she is now based in Canada. Related articles on this topic have appeared...
12 Smart Ways to Reduce Your Freight Costs
A common conundrum for companies is how to reduce their freight costs, which due to a recovery in demand following the Covid-19 pandemic have skyrocketed. Putting a lid on escalating freight costs has now become…
3 Common Inventory Management ‘Sins’—And How to Avoid Them
Three rules are really important in inventory management. If you don’t get them right, you won’t be able to do a lot of other things. They are: 1) Observe ABC Classification It has long been shown that 20 percent of lines account for 80 percent of revenue and margin....
Improve your Warehouse Productivity Through Product Slotting
Product slotting can significantly improve warehouse productivity—and reduce labour costs by up to 30 percent. Simply put, product slotting is about putting the right product in the right place so you can pick it in the most efficient way…